Privacy Policy

Spankin’ Clean Detailing (Neurogrip Technologies LLC) — mobile vehicle detailing services in Southern Maryland.

Information we collect
• Contact & booking info: name, email, phone, address, vehicle type, appointment details.
• Payment data: payment card details are processed by Stripe; we do not store full card numbers.
• Technical data: IP address, browser, device, cookies and analytics data.
• Marketing preferences: email opt-in status and unsubscribe choices.
• Photos: before/after images you permit us to take.

How we use your information
We use your information to: confirm bookings, process payments and send receipts; provide the detailing service (technician instructions, route planning); send marketing emails if you opt in (offers, reminders, news); and improve our website and services.

Legal basis (where applicable)
We process booking and contact information to perform our contract with you. Marketing communications are sent only with your consent.

Sharing & third-party processors
We share data only as necessary with service providers under contract to us, including but not limited to: Stripe (payments), Jotform/Calendly (booking forms), Hostinger (website hosting), and email/marketing providers (Mailchimp, SendGrid, etc.). These providers process data on our behalf and have their own privacy/security practices.

Cookies & tracking
We use cookies and tracking technologies for site functionality and analytics. You can control cookies through your browser settings. We may use Google Analytics and social media pixels for advertising and analytics.

Data retention
We retain booking and transaction records for business and accounting purposes for a reasonable period (typically 3–7 years) unless you request deletion sooner or a different period is required by law.

Your rights
Where applicable (e.g., GDPR/CCPA), you may request access, correction, deletion or portability of your personal data and can object to or restrict certain processing. To exercise these rights, email spankincleandetailing@gmail.com.

Children
Our services are for adults. We do not knowingly collect data from children under 13.

Changes to this policy
We may update this policy. The effective date at the top will change when we do.

Contact
spankincleandetailing@gmail.com or call (240)-649-7870